AI development for logistics and supply chain
Logistics runs on documents that arrive in every format imaginable and exceptions that arrive at the worst possible time.
What is different here
Document extraction is the obvious starting point — bills of lading, packing lists, customs paperwork, invoices — often photographed, often multilingual, rarely in a consistent layout.
The second area is exception handling: detecting that a shipment has stalled, working out who needs to know, drafting the customer update and escalating when the delay crosses a threshold. That is where the operational hours actually go.
- Extraction from scans, photos and multilingual paperwork
- Validation against orders, bookings and carrier data
- Exception detection with severity-based routing
- Proactive customer status updates, drafted for approval
- Reconciliation between carrier, warehouse and ERP records
- Exception queues with the document alongside the data
Frequently asked questions
Our documents are photographed and often poor quality. Does that work?
Usually yes, with confidence scoring so the poor ones go to a person rather than through silently. We pilot on your real documents before you commit — that is the only honest way to answer this.
Can it handle multiple languages on one document?
Yes, mixed-language documents are common in trade paperwork and handled well.
Can it update customers automatically?
It can draft and send within rules you set, and hold anything above a severity threshold for a person. Most clients start with draft-and-approve and relax it once they trust the accuracy.
Tell us what you are building.
Send a short description of the problem and we will reply within one business day with an honest view of scope, cost and whether we are the right person for it.
Or email directly: contact@hire-ai-dev.com